FAQ

FAQ

Where can I buy a Jumpack?

It is available to buy directly from Jumpack.com

How heavy is it?

6kg

I am new to biking and want to learn how to jump, how hard is it to change the height of the ramp.

It's really easy, just turn the ramp on it's side and remove the higher sections with an Allen key. It will only take 30 seconds.

What do the gas struts do?

They perform two functions. The main function is that they absorb most of the impact as the rider hits the ramp ensuring that the ramp doesn't slide or move in any way. This has always been a major issue with the cheap plastic 'box' type ramps, hit them too hard and they move out of your way. The second function they perform is the 'self-deployment' of the legs. Once the legs are moved out of the stowed position, they will continue to open until they are in the open position ready for use.

How strong is it, can adults use it?

The short answer is yes, it's very, very strong. We had an aerospace engineering company perform Finite Element Analysis on the design to identify exactly how strong it is and discovered that it is four to five times as strong as it needs to be. We understand that the ramp will have a hard life and it has been designed to take whatever you can throw at it.

What is the recommended maximum weight limit?

We recommend a max user weight of 19.5st / 275lbs / 125kg including equipment. 

Can any action camera be attached to it?

As the cameras are attached by a separate clip, we plan to have a clip for every popular action camera on the market.

Can I use my E-bike with it?

Yes absolutely, we have many customers that use E-bikes with their ramp.

 

Does the camera clip come with the ramp?

The camera attachment is an optional extra that will be available in the coming weeks from Jumpack.com

 

Will the ramp move during use?

As explained in another question, the ramp has a built-in shock absorption system incorporating two separate suspension struts which take out most of the impact which would cause the ramp to move. In addition to this we have super grippy rubber feet on each of the legs and a selection of grip pads that 'bite' into the ground as soon as your wheels hit the ramp.

Can you attach two Jumpacks together?

That is a very good question and the answer is that you can attach as many ramps together as you like. If you have ten ramps they can all be connected to form one large trick ramp or take off ramp. Two ramps together make a perfect jump ramp for Mountain Boarders for example.

How much will it cost?

UK £219.99 / Europe €264.99 / US $284.99 (shipping rates may apply)

 Can I use it in the rain?

Yes Jumpack is impervious to weather conditions.

Can it be used on all surfaces?

Absolutely, you can use The Jumpack on any surface, tarmac, concrete, dirt, grass even snow! When we say 'Get Air Anywhere' we mean it.

Hi, I'm only 13 years old, will the harness fit me?

Yes, the harness is fully adjustable so will fit users of all sizes and ages.

Do they come in any other colors?

They come in every color as long as its black : )